I have received two patches from 2 different people running Rack under macOS and it appears that neither can be opened by Rack 1.1.6 / Windows 10 with all plug-ins up to date.
What’s troubling is the fact that there’s not even an error message. Also, the previous patch remains on screen.
Is there anything that looks like a warning or error in the log file? (log.txt in your documents\Rack folder)
Ah yes, the log file! I forgot about that one.
Here’s what I got (please note that I quit the app afterwards so some lines might reflect this at the end).
[515.034 info src/patch.cpp:163] Loading patch D:\ARTS² COURS\TRAVAUX\2019-2020\techSynth PE1 2019-2020\Raphael-Vincent.vcv
[521.846 info src/main.cpp:203] Stopped window
[521.846 info src/main.cpp:205] Stopping engine
[521.850 info src/patch.cpp:86] Saving patch C:\Users\xxx~1\DOCUME~1/Rack/autosave-v1.vcv
[521.852 info src/main.cpp:212] Destroying app
[521.852 info src/audio.cpp:302] Stopping RtAudio stream 2
[521.859 info src/audio.cpp:311] Closing RtAudio stream 2
[521.903 info src/settings.cpp:189] Saving settings C:\Users\xxx~1\DOCUME~1/Rack/settings-v1.json
[521.904 info src/main.cpp:217] Destroying environment
[521.968 warn src/bridge.cpp:362] Bridge server close() failed
[521.968 info src/main.cpp:225] Destroying logger
The issue seems solved when the files are transmitted by e-mail as .zip files instead of uncompressed files.
Sounds most likely then it’s your mail client (or that of the sender) which is messing the files up.
I can’t see anything useful in that log file. It looks like you tried to load the patch, nothing further was logged, and then you closed the application 6 seconds later.
remove the 2 from the folder name