did you try other cables to connect it to your pc?
maybe it is broken
I had a similar problem once with a midi keyboard (AKAI MPK 49). It did send permanently random velocity values and was unusable this way. I never found out what the problem was. I suppose an electronic failure.
Do you still have warrenty?
I would contact the seller then.
I noticed the same thing (intermittent erratic random midi signal) happening for one fader and possibly one knob on my Novation Launch Control XL. I subconsciously avoid it now. Always assumed it was an electrical issue.
I bought my device less than 2 years ago, so I contacted Novation. For now, no response…
But I tried to isolate the faders or knobs that creat random MIDI signals (I put them on channel 10, and the rest on channel 1. I read only this channel one). In my case, that wasn’t enough… You can check that using the @stoermelder MIDI monitor.
Turn several times each fader and knob due to a layer of dirt…
The other way may be is a problem regarding the humidity inside the device after several years). Open it, and put on knobs and faders a special spray for electronic contacts (WD-40 Specialist Spray de contact).