New VCV refund policy: 7-day satisfaction guarantee

Announcements
1

VCV now offers a 7-day refund guarantee.

If you aren’t fully satisfied with your purchase, let us know within 7 days of purchase and you can return the software for a full refund.

6 Likes
2

Does this mean I could sort of demo a premium module?

3

Good question. The policy states - “VCV offers a 7-day refund guarantee for all products.” At first glance I would say yes. But I suppose it could be interpreted as VCV branded products. I believe VCV gets a cut of all premium plugin sales, so I imagine it applies to all plugins purchased through the official library. But some clarification would be nice.

4

Is there a limit to how often a user can ask for a refund?

5

This is great news!

6

@Vortico Can we get some answers to the questions here?